All Systems Operational

Updated a few seconds ago

Web Apps

Operational

API

Operational

SMTP

Operational

Outbound Emails Delivery

Operational

Outbound SMS Delivery

Operational

Marketing email campaigns

Operational

Redirection Links

Operational

Inbound Events Tracking

Operational

Outbound Webhooks Processing

Operational

Account & Billing

Operational

Marketing automation

Operational

Landing pages

Operational

Inbox

Operational

CRM

Operational

Contact Import Service

Operational

WebEngage

Operational

Facebook Ads

Operational

Frontends

Operational

Integrations

Operational

WhatsApp Campaigns

Operational

Conversations

Operational

Meetings

Operational

History (Last 5 days)

Upgrade on internal network servicesPlanned Maintenance

Description

We would like to inform you about an upcoming maintenance activity aimed at enhancing the reliability and stability of our systems. This includes upgrading on internal network services for Outbound Emails Delivery, Marketing email campaigns, Redirection Links and Outbound Webhooks Processing components to improve performance and stability, as well as applying necessary upgrades to enhance overall system functionality. During this maintenance, we want to reassure you that there will be no disruption, with no service downtime and no impact on email communication. We recognize the significance of these services to your daily operations and have taken precautions for a smooth and efficient maintenance process, closely monitoring the systems and implementing proactive measures. If you have any concerns or questions, please feel free to contact our support team. We appreciate your cooperation and understanding as we work to improve our systems and provide you with the best possible service. Thank you for your continued trust in our services.


Components

Outbound Emails Delivery, Marketing email campaigns, Redirection Links, Outbound Webhooks Processing


Locations

Global


Schedule

May 3, 2024 2:30AM - May 3, 2024 3:30AM UTC


May 3, 2024 3:33AM UTC
[Update] Scheduled maintenance is complete.

May 3, 2024 2:31AM UTC
[Update] Scheduled maintenance is starting.
Unable to access Brevo Applications from Front-endService Disruption

Incident Status

Service Disruption


Components

Frontends


Locations

Global



May 1, 2024 7:45AM UTC
[Resolved] The issue has been fixed and everything is working fine.

May 1, 2024 7:39AM UTC
[Monitoring] We have implementing a fix and everything is working fine. We are monitoring it.

May 1, 2024 7:38AM UTC
[Identified] The issue has been identified. We are implementing a fix.

May 1, 2024 7:22AM UTC
[Investigating] User might experience an issue while accessing Brevo Applications from Front-end. We are investigating the issue. We apologize for the inconvenience.
Delay in Transactional Outbound Email deliveryDegraded Performance

Incident Status

Degraded Performance


Components

Outbound Emails Delivery


Locations

Global



April 30, 2024 6:46PM UTC
[Resolved] Stuck messages have been processed and everything is now stable.

April 30, 2024 6:02PM UTC
[Investigating] Transactional Outbound Email delivery is experiencing delays. The relevant teams are actively investigating and working to minimize the impact. Apologies for the inconvenience caused.
Delay in Marketing Outbound Emails DeliveryDegraded Performance

Incident Status

Degraded Performance


Components

Outbound Emails Delivery


Locations

Global



April 30, 2024 6:29PM UTC
[Resolved] The issue has been fixed and everything is working fine.

April 30, 2024 6:27PM UTC
[Monitoring] The issue has been fixed. Everything is working fine.

April 30, 2024 4:56PM UTC
[Monitoring] A fix has been applied and we are seeing an improvement in processing of the email, however, the delay affecting older emails will also extend to new incoming emails until the backlog is cleared. We are monitoring it.

April 30, 2024 4:17PM UTC
[Identified] The issue has been identified and we are implementing a fix. We appreciate your patience and understanding

April 30, 2024 3:29PM UTC
[Investigating] Hi All, Marketing Outbound Email delivery is experiencing delays across all platforms, with an expected latency of 30 minutes. The relevant teams are actively investigating and working to minimize the impact. Apologies for the inconvenience caused