All Systems Operational

Updated a few seconds ago

Web Apps

Operational

API

Operational

SMTP

Operational

Outbound Emails Delivery

Operational

Outbound SMS Delivery

Operational

Marketing email campaigns

Operational

Redirection Links

Operational

Inbound Events Tracking

Operational

Outbound Webhooks Processing

Operational

Account & Billing

Operational

Marketing automation

Operational

Landing pages

Operational

Inbox

Operational

CRM

Operational

Contact Import Service

Operational

WebEngage

Operational

Facebook Ads

Operational

Frontends

Operational

Integrations

Operational

WhatsApp Campaigns

Operational

Conversations

Operational

Meetings

Operational

E-commerce

Operational

Contact Detail Page

Operational

Loyalty

Operational

WhatsApp Transactional

Operational

Status page

Operational

Scheduled Maintenance

Backend Infrastructure UpgradePlanned Maintenance

Schedule

April 29, 2025 3:30AM - 11:30AM UTC

Components

API

Locations

Global

Description

We’d like to inform you of a planned maintenance operation as part of an upgrade to our internal backend infrastructure. 🔧 Purpose of Maintenance: This upgrade is part of our ongoing efforts to improve the stability, performance, and security of our systems. ⚠️ Impact: During the maintenance window, you may experience brief interruptions leading to 5xx errors—lasting only a few seconds. These disruptions are expected to be minimal, and no long-term service degradation is anticipated. 📡 Monitoring and Support: Our engineering team will be actively monitoring the systems throughout the process to ensure everything runs smoothly and to promptly address any unexpected issues. We understand the critical nature of our services to your business and sincerely appreciate your understanding and cooperation. If you have any questions or require assistance, please don’t hesitate to contact our support team. Thank you for your continued trust and partnership.
Change of status page providerPlanned Maintenance

Schedule

April 30, 2025 8:00AM - 8:30AM UTC

Components

Status page

Locations

Global

Description

We'd like to inform you we'll change our status page provider. ⚠️ Impact: Brevo services won't be impacted. Only the status page itself will be updated. More precisely: - our status page URL will not change: it will stay https://status.brevo.com - if you subscribed to email notifications: you'll be subscribed to our new provider as well. New status page emails will now come from [email protected] - if you subscribed to webhook notifications: unfortunately, our new provider is not supporting this feature. You'll have to either subscribe to email or RSS notifications - if you subscribed to the notifications via RSS feed: please subscribe to the new one: https://statuspage.incident.io/brevo-status/feed.rss 🗓️ Timeline: Change will happen on April 30th at 8.00AM UTC. As a customer, you should see the new page about 10 minutes later, although some DNS resolvers can take up to 24 hours to clear their cache: it may take a little longer to see the new page.

History (Last 5 days)

Delay in Transactional email processing Degraded Performance

Incident Status

Degraded Performance


Components

Outbound Emails Delivery


Locations

Global



April 25, 2025 7:25AM UTC
[Resolved] All delayed messages have been successfully processed. The system is now functioning normally.

April 25, 2025 7:19AM UTC
[Monitoring] We have identified the issue and implemented a fix. New transactional emails are now processing as expected. However, emails sent between 6:30 AM and 6:45 AM UTC may experience a delay of up to 30 minutes. We are actively monitoring the system to ensure continued stability.

April 25, 2025 7:13AM UTC
[Investigating] We are currently investigating a potential delay in transactional email processing. Please note that there is no data loss, and our team is actively working to resolve the issue.
Upgrade on Brevo API internal network backendPlanned Maintenance

Description

We would like to inform you about an upcoming maintenance activity aimed at enhancing the reliability and stability of our systems. This includes upgrading on our internal backend services infrastructure to improve performance and stability. During this maintenance, please note that there may be some service downtime. Temporary disruptions could occur, which might impact email communication. We recognize the significance of these services to your daily operations and have taken precautions for a smooth and efficient maintenance process, closely monitoring the systems and implementing proactive measures. If you have any concerns or questions, please feel free to contact our support team. We appreciate your cooperation and understanding as we work to improve our systems and provide you with the best possible service. Thank you for your continued trust in our services.


Components

API


Locations

Global


Schedule

April 22, 2025 4:30PM - April 22, 2025 5:30PM UTC


April 22, 2025 5:30PM UTC
[Update] Scheduled maintenance is complete.

April 22, 2025 4:30PM UTC
[Update] Scheduled maintenance is starting.
Backend Infrastructure UpgradePlanned Maintenance

Description

We’d like to inform you of a planned maintenance operation as part of an upgrade to our internal backend infrastructure. 🔧 Purpose of Maintenance: This upgrade is part of our ongoing efforts to improve the stability, performance, and security of our systems. ⚠️ Impact: During the maintenance window, you may experience brief interruptions—lasting only a few seconds. These disruptions are expected to be minimal, and no long-term service degradation is anticipated. 📡 Monitoring and Support: Our engineering team will be actively monitoring the systems throughout the process to ensure everything runs smoothly and to promptly address any unexpected issues. We understand the critical nature of our services to your business and sincerely appreciate your understanding and cooperation. If you have any questions or require assistance, please don’t hesitate to contact our support team. Thank you for your continued trust and partnership.


Components

Outbound Emails Delivery


Locations

Global


Schedule

April 21, 2025 4:30AM - April 21, 2025 10:30AM UTC


April 21, 2025 10:30AM UTC
[Update] Completed scheduled maintenance

April 21, 2025 4:30AM UTC
[Update] Starting scheduled maintenance