All Systems Operational

Updated a few seconds ago

Web Apps

Operational

API

Operational

SMTP

Operational

Outbound Emails Delivery

Operational

Outbound SMS Delivery

Operational

Marketing email campaigns

Operational

Redirection Links

Operational

Inbound Events Tracking

Operational

Outbound Webhooks Processing

Operational

Account & Billing

Operational

Marketing automation

Operational

Landing pages

Operational

Inbox

Operational

CRM

Operational

Contact Import Service

Operational

WebEngage

Operational

Facebook Ads

Operational

Frontends

Operational

Integrations

Operational

WhatsApp Campaigns

Operational

Conversations

Operational

Meetings

Operational

E-commerce

Operational

Contact Detail Page

Operational

History (Last 5 days)

Incident Status

Degraded Performance


Components

API, SMTP, Outbound Emails Delivery


Locations

Global




October 30, 2024 2:25PM UTC
[Resolved] The applications are now operating normally, and we have received confirmation from our vendor that the issue has been completely resolved on their end. We apologise for any inconvenience this may have caused.

October 30, 2024 2:02PM UTC
[Monitoring] All applications are now functioning normally, and we are actively monitoring the situation. We will continue to monitor closely as we reach out to the provider to understand the root cause of the issue.

October 30, 2024 1:53PM UTC
[Investigating] We experienced an issue with one of our third-party vendors, causing Brevo platform to be unavailable for approximately 10 minutes. Time: 1:20pm to 1:30pm UTC. Additionally, there is a lag in previews for our client, but no content has been lost. Our technical teams are currently on a call to address the situation and will provide further updates soon. We apologise for the inconvenience caused.

Description

We would like to inform you about an upcoming maintenance activity aimed at enhancing the reliability and stability of our systems. This includes upgrading on our internal backend services infrastructure to improve performance and stability. It will affect asia-south1 customers on the SMTP relay During this maintenance, we want to reassure you that there will be no disruption, with no service downtime and no impact on email communication. You will may face a little bit of latency to connect with the SMTP relay during this maintenance on these regions. We recognize the significance of these services to your daily operations and have taken precautions for a smooth and efficient maintenance process, closely monitoring the systems and implementing proactive measures. If you have any concerns or questions, please feel free to contact our support team. We appreciate your cooperation and understanding as we work to improve our systems and provide you with the best possible service. Thank you for your continued trust in our services.


Components

SMTP


Locations

Global


Schedule

October 30, 2024 4:30AM - October 30, 2024 5:30AM UTC



October 30, 2024 5:30AM UTC
[Update] Scheduled maintenance is complete.

October 30, 2024 4:30AM UTC
[Update] Scheduled maintenance is starting.