All Systems Operational

Updated a few seconds ago

Web Apps

Operational

API

Operational

SMTP

Operational

Outbound Emails Delivery

Operational

Outbound SMS Delivery

Operational

Marketing email campaigns

Operational

Redirection Links

Operational

Inbound Events Tracking

Operational

Outbound Webhooks Processing

Operational

Account & Billing

Operational

Marketing automation

Operational

Landing pages

Operational

Inbox

Operational

CRM

Operational

Contact Import Service

Operational

WebEngage

Operational

Facebook Ads

Operational

Frontends

Operational

Integrations

Operational

WhatsApp Campaigns

Operational

Conversations

Operational

Meetings

Operational

History (Last 5 days)

Delays in Marketing AutomationPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Marketing automation


Locations

Global




February 22, 2024 4:28PM UTC
[Resolved] While monitoring our service, we observed a slight increase in backlog. We have since resolved this issue, and the service is expected to return to normal operation. We apologize for any inconvenience this may have caused.

February 22, 2024 1:30PM UTC
[Monitoring] We have resolved the issue with our infrastructure node, and the automation service has resumed processing with a slight delay. We will continue to monitor our service for any further issues.

February 22, 2024 12:26PM UTC
[Identified] We have identified an issue with one of our infrastructure nodes and are currently working to mitigate it. We will provide further updates shortly. We apologize for any inconvenience caused.

February 22, 2024 11:30AM UTC
[Investigating] We have identified an issue with one of our server because of which the execution of automation workflows are impacted. We are currently working on identifying the cause of the issue and resolving it.
Issue with campaign sendingPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Marketing email campaigns


Locations

Global




February 20, 2024 4:35PM UTC
[Resolved] The issue was identified with an internal component, resulting in campaign delivery for several clients becoming stuck in the processing state. We have rectified the issue, and now all the stuck campaigns should be processed. We apologize for any inconvenience caused.

February 20, 2024 4:14PM UTC
[Investigating] We are experiencing issues with our campaign sending service, causing campaigns to be stuck in the processing state. We are currently working on identifying the cause of the issue and resolving it.