Error on redirection
Resolved·Degraded performance

The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.

Wed, May 7, 2025, 01:57 PM
(4 days ago)
·
Affected components
Marketing Email Campaigns
Redirection Links
Marketing automation
Updates

Resolved

The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.

Wed, May 7, 2025, 01:57 PM

Monitoring

We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability. We’ll provide an update once we confirm the issue is fully resolved.

Wed, May 7, 2025, 01:46 PM(10 minutes earlier)

Identified

We have identified the cause of the issue affecting our redirection service. Our team is working on implementing a fix to mitigate the impact. We will continue to share updates as we progress toward resolution.

Wed, May 7, 2025, 01:33 PM(13 minutes earlier)

Investigating

We’ve detected an issue affecting our redirection service, and as a result, some cutomers may be experiencing disruptions while using it. This is affecting all services that rely on redirection links, including image loading, unsubscription, open/click tracking, and other dependent functionalities. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for the inconvenience and will share further updates as soon as we have more information.

Wed, May 7, 2025, 01:28 PM
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