Write-up published
Resolved
The issue has been resolved, and all affected services are now operating normally. In addition to the impact on the Frontend, we observed a delay in transactional and marketing email delivery. However, no messages were lost. Thank you for your patience while we worked to resolve the issue.
Monitoring
We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability.
We’ll provide an update once we confirm the issue is fully resolved.
Identified
We have identified the cause of the issue affecting our services. Our team is working on implementing a fix to mitigate the impact. We will continue to share updates as we progress toward resolution.
Investigating
We’re currently investigating an issue impacting multiple services, including the Frontend and both transactional and marketing email/SMS delivery. Our team is actively working to identify the root cause and restore full functionality as quickly as possible. We apologize for the inconvenience and will provide updates as soon as we have more information.