Issue with Multiple applications
Resolved·Degraded performance

The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue.

Fri, Aug 22, 2025, 02:09 PM
(1 month ago)
·
Affected components
Outbound SMS Delivery
Account & Billing
Marketing automation
Frontends
Updates

Resolved

The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue.

Fri, Aug 22, 2025, 02:09 PM

Monitoring

We have mitigated the impact and are seeing a reduction in errors across all the affected services. We continue to monitor our systems closely to ensure stability. We’ll provide an update once we confirm the issue is fully resolved.

Fri, Aug 22, 2025, 01:25 PM(44 minutes earlier)

Identified

Automation and Billing services have been restored and are back to normal. We are continuing to work on fully mitigating the impact. Thank you for your patience.

Fri, Aug 22, 2025, 01:17 PM

Identified

Transactional and Marketing SMS delivery has been restored and is operating normally. We are continuing to work on fully recovering from the impact.

Fri, Aug 22, 2025, 12:55 PM(21 minutes earlier)

Identified

We are continuing to work on recovering all impacted services. At this time, the Forms service has been restored and is operating normally.

Fri, Aug 22, 2025, 12:39 PM(15 minutes earlier)

Identified

We have identified the cause of the issue affecting multiple services. Our team is working on implementing a fix to mitigate the impact. We will continue to share updates as we progress toward resolution.

Fri, Aug 22, 2025, 12:26 PM(12 minutes earlier)

Investigating

We’ve detected an issue affecting multiple services. So far, the impact includes the navigation bar, forms, and transactional/marketing SMS delivery. We are still assessing the full scope of the impact. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for the inconvenience and will provide further updates as soon as more information is available.

Fri, Aug 22, 2025, 12:20 PM
Powered by