Issues with Conversations Chat Widget
Resolved·Degraded performance

The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue.

Mon, Nov 3, 2025, 01:41 PM
(1 week ago)
·
Affected components
Conversations
Updates

Resolved

The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue.

Mon, Nov 3, 2025, 01:41 PM

Monitoring

We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability.

We’ll provide an update once we confirm the issue is fully resolved.

Mon, Nov 3, 2025, 01:34 PM

Identified

We have identified the cause of the issue affecting Conversations Widget. Our team is working on implementing a fix to mitigate the impact. We will continue to share updates as we progress toward resolution.

Mon, Nov 3, 2025, 01:33 PM

Investigating

We’ve detected an issue affecting Conversations Chat Widget and as a result, some customers may be experiencing disruptions while using it. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for the inconvenience and will share further updates as soon as we have more information.

Mon, Nov 3, 2025, 12:51 PM(42 minutes earlier)
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