The issue has been resolved, and all affected services including plan-manager, segmentation, events, SMS marketing, and workflow-apis, email sending are now functioning normally. Thank you for your patience while we worked to address the issue.
Resolved
The issue has been resolved, and all affected services including plan-manager, segmentation, events, SMS marketing, and workflow-apis, email sending are now functioning normally. Thank you for your patience while we worked to address the issue.
Monitoring
We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability.
We’ll provide an update once we confirm the issue is fully resolved.
Identified
We identified an issue causing widespread errors when accessing the My Plan page, scheduling email campaigns, and using automations or event-based filters in segmentation. We’re continuing to investigate the issue and will provide you an update soon.
Investigating
We’ve detected an issue affecting Plan Manager service, and as a result, some customers may be experiencing disruptions while using it. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for the inconvenience and will share further updates as soon as we have more information.