Multiple critical services - including Segmentation, Events, Onboarding, Dashboard, Contacts, and Campaign Sending experienced intermittent errors and latency when querying internal dependencies.
These errors caused temporary disruptions in service functionality but were not continuous.
Following mitigation efforts, all services stabilized, and no ongoing customer impact has been observed since resolution.
Impact:
Users may have encountered intermittent errors, delayed responses, or temporary failures when accessing affected services.
The issue was internal to platform dependencies; there was no data loss or long-term degradation.
Client might notice delay with their campaign sending.
All services are now operating normally.
No components marked as affected
Resolved
Multiple critical services - including Segmentation, Events, Onboarding, Dashboard, Contacts, and Campaign Sending experienced intermittent errors and latency when querying internal dependencies.
These errors caused temporary disruptions in service functionality but were not continuous.
Following mitigation efforts, all services stabilized, and no ongoing customer impact has been observed since resolution.
Impact:
Users may have encountered intermittent errors, delayed responses, or temporary failures when accessing affected services.
The issue was internal to platform dependencies; there was no data loss or long-term degradation.
Client might notice delay with their campaign sending.
All services are now operating normally.