Delay in email sending
Resolved·Degraded performance

The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue.

Thu, Nov 13, 2025, 06:27 PM
(2 weeks ago)
·
Affected components
Updates

Resolved

The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue.

Thu, Nov 13, 2025, 06:27 PM

Monitoring

We have mitigated the impact and are seeing a reduction in errors across the affected services and all the affected emails are also processed successfully. We continue to monitor our systems closely to ensure stability. We’ll provide an update once we confirm the issue is fully resolved.

Thu, Nov 13, 2025, 06:06 PM(20 minutes earlier)

Identified

Our team is working on implementing a fix to mitigate the impact. We will continue to share updates as we progress toward resolution.

Thu, Nov 13, 2025, 04:25 PM(1 hour earlier)

Identified

We have identified that the newly scheduled campaigns are functioning as expected. Our team is working to re-queue the affected campaigns to ensure they are processed successfully.

Thu, Nov 13, 2025, 03:43 PM(41 minutes earlier)

Investigating

We are continuing to investigate the issue affecting previously scheduled campaigns. Newly scheduled campaigns are functioning as expected. Some users may experience a slight delay with older scheduled campaigns while we work on a resolution.

Thu, Nov 13, 2025, 03:01 PM(42 minutes earlier)

Investigating

We’ve detected an issue affecting Delay in Email Sendings, and as a result, some customers may be experiencing disruptions while using it. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for the inconvenience and will share further updates as soon as we have more information.

Thu, Nov 13, 2025, 02:28 PM(33 minutes earlier)
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