Resolved
The issue has been resolved, and all affected services are now functioning normally.
Thank you for your patience while we worked to address the issue.
Monitoring
We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability.
We’ll provide an update once we confirm the issue is fully resolved.
Identified
We have identified the cause of the issue affecting some services. Our team is working on implementing a fix to mitigate the impact.
We will continue to share updates as we progress toward resolution.
Investigating
We have also identified that Contact History, Segmentations, and Automations execution may also experience delays as part of this issue in addition to the Transactional Email Logs and the Webhooks processing. Our team continues to investigate and work toward a resolution. Further updates will be shared as more information becomes available.
Investigating
We’ve detected an issue affecting the Transactional Email Logs and the Transactional Webhooks processing and as a result, some customers may be experiencing disruptions while using it. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for the inconvenience and will share further updates as soon as we have more information.