Issue with Transaction SMS API V3 Endpoint
Resolved·Degraded performance

The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue.

Wed, Jan 28, 2026, 07:23 PM
(5 days ago)
·
Affected components
Updates

Resolved

The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue.

Wed, Jan 28, 2026, 07:23 PM

Monitoring

We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability.

We’ll provide an update once we confirm the issue is fully resolved.

Wed, Jan 28, 2026, 07:17 PM

Identified

We have identified the cause of the issue affecting some services. Our team is working on implementing a fix to mitigate the impact.

We will continue to share updates as we progress toward resolution.

Wed, Jan 28, 2026, 07:14 PM

Investigating

We are continuing to investigate the issue to identify the root cause. Our engineering team is actively working on it, and we will provide an update within the next 30 minutes or sooner as more information becomes available.

Thank you for your patience and understanding.

Wed, Jan 28, 2026, 06:44 PM(29 minutes earlier)

Investigating

We’ve detected an issue affecting our Transactional SMS API V3 endpoint, and as a result, some cutomers may be experiencing disruptions while using it.

Our team is actively investigating the root cause and working to resolve the issue as quickly as possible.

We apologize for the inconvenience and will share further updates as soon as we have more information.

Wed, Jan 28, 2026, 06:15 PM(29 minutes earlier)
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