Brevo

The issue remains resolved, and all the delayed Delivery Status Events have now been processed successfully. All affected services are operating normally.

We thank you for your patience and understanding throughout the duration of the incident.

Thu

Delay in email Transactional Email sending for East 1 region

1:41 PM

The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue.

Fri

Delay in Transactional Email Delivery

11:19 AM

The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue.

Tue

Issue with Chatbot on Conversations

4:31 PM

The issue has been resolved, and all source addition for chatbot under conversations is now functioning normally.

Thank you for your patience while we worked to address the issue.

Sun

Delay in event processing

6:44 PM

The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue.

Fri

SMS Stats Delayed

7:46 PM

The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue.

Thu

Delay in transactional and marketing SMS

7:28 PM

The issue has been resolved, and all affected services are now functioning normally.
If there are any previously queued messages that were not delivered, please reschedule them as needed.
Thank you for your patience and understanding while we worked to resolve the issue.

Multiple services are impacted

8:24 AM

The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue.

Mon

Multiple Services Impacted

3:15 PM

The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue.

April

Thu

Issue with the Transactional SMS Statistics

4:26 AM

The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue.

Fri

Transactional sending is impacted

7:48 AM

The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue.

Thu

Scheduled Network Maintenance - Brevo API

7:00 AM

Maintenance has completed

Wed

Delay in SMS Campaign Delivery

6:29 PM

The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue.

Wed

Issue with campaign listing page and send mails

7:06 PM

The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue.

March

Mon

Lag in track events in automation services

11:27 AM

The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue.

Thu

Issue with SMS Replies

1:12 PM

The issue has been resolved, and all affected services are now operating normally.

Timeframe: Beginning 19th March, 8:00 AM (Paris time)

What Was Impacted: During this period, a small fraction of Unsubscribe and SMS Reply Events may not have been processed.

We sincerely thank you for your patience and understanding while we worked to resolve this issue.

Fri

Campaign sending delay

8:58 PM

The issue has been resolved, and all affected services are now functioning normally.

Thank you for your patience while we worked to address the issue.